Frequently Asked Questions

A sourcing agent works for YOU, not the seller. We are hired by you to find factories in Keqiao, Yiwu, and other manufacturing hubs, negotiate prices on your behalf, follow production, conduct quality inspections, and arrange logistics. Your payment goes directly to the factory — the factory invoice is issued to you. We charge a transparent service fee. The factory knows who the real buyer is,, and you know exactly where every dollar goes.

The core difference: who is on your side. A trading company buys from the factory and resells to you, adding a margin (typically 10-30%) into the unit price. You never see the factory's real cost. A sourcing agent like Shaoxing Chungde Trading represents you: the factory invoices YOU directly, and our service fee is listed separately — never hidden in the product price — not hidden in the product price. Additionally, a trading company's QC is self-inspection; our QC is done on YOUR behalf.

We charge by actual work done, not by percentage of order value. Why? The higher your order value, the more we save you — which is also in our interest.

Here's how the three common models compare:

① Percentage of order value (5-10%): Fee = order value × 5-10%. Problem: the agent earns more when the factory quotes high, so they have a financial incentive to let prices slide.

② Price markup: Factory quotes $10/unit, agent quotes you $12/unit. Problem: you never see the factory's real cost.

③ Time-based / per-task fee (what we use): Service fee based on working days or specific tasks completed, quoted upfront. Benefit: our income increases when we negotiate a lower price for you — no conflict of interest.

No. We provide a complete itemized quote before you commit: sample fees (at factory rates), our service fee (quoted upfront by scope of work), and logistics (invoiced by the actual carrier). No surprise charges appear mid-order.

Full service or per-task — your choice, no forced bundles. ① Supplier identification and screening ② Price negotiation ③ Spec confirmation and sampling ④ Production follow-up ⑤ Pre-shipment AQL inspection ⑥ Customs and logistics ⑦ Third-party testing where required.

This is the right question to ask any agent. Our time-based fee model means our income doesn't grow when factory prices go up — it actually benefits us to negotiate the lowest possible price. We encourage you to: ① ask for quotes from multiple factories to compare ② visit the factory yourself or hire a third-party inspector if possible.

We take accountability, not just a referral. We conduct pre-shipment AQL inspections — problems get caught before the container sails. If you receive defective goods (report within 7 days with photo/video evidence), we represent you in negotiations with the factory. We don't own the goods, but our interests are aligned with yours.

We primarily use PayPal — convenient, widely accepted, with buyer protection. The 3-4% fee applies and is covered by you. Ideal for samples and smaller orders.
For larger bulk orders, we also accept T/T bank transfer: 30% deposit + 70% before shipment. Bank fees are split between both parties. This is the most cost-effective option for bigger orders.
L/C Letter of Credit available on request for formal large-scale orders.

Yes — small batches are our specialty. MOQ starts at 50m for fabrics, 200pcs for pet/daily products. We know which factories accept small flexible orders at near-bulk pricing — reducing your risk when testing new products.

You see everything remotely. ① Regular production photos and videos ② Pre-shipment AQL QC report with photos ③ Pre-loading inspection with loading photos ④ Full logistics tracking. We are your eyes and hands in China.